Call: 0418 736 736


We understand the inconvenience a claim has on your business and on your personal time. Our aim is to make the claim process as easy as possible.

For personalized service to discuss or lodge a claim please contact Tony Purser on 0418 736736.

In the event of an emergency where immediate work is required to protect property assets  from further damage Purser Insurance Brokers have secured access for our clients to 24 hours a day/7 days a week emergency response service from the Johns Lyng Group.


Some of the emergency repair work that can accessed via Johns Lyng Group’s are detailed below:

  • Glass Replacement & Shuttering
  • Contents Cleaning
  • Emergency Fire Clean
  • Removalist Services
  • Water Extraction & Drying
  • Emergency Plumbing
  • Temporary Fencing
  • Protective Tarping
  • Demolition & Removal of Debris
  • Tree Removal
  • Emergency Electrical
  • Machinery Restoration
  • Plant Recovery
  • Asbestos Removal
  • Carpet Restoration.

How it Works

  1. Our clients call the 24 hours Emergency Response Hotline 1300 73 6000
  2. A trained operator takes the claim details
  3. A loss mitigation specialist will attend the site
  4. Client’s loss is mitigated within 24 hours
  5. Claim is either finalised or continues depending on the severity of the claim
  6. If the incident that led to the damage is claimable on a Property policy, then the insurer will pay the invoice for the cost of repairing the damage.